Learning Management & Design Administrator
New York, NY
Full Time
CyberEd.io
Mid Level
About Us
ISMG is a leading provider of innovative educational solutions in the cybersecurity industry. With a global presence and a commitment to excellence, we deliver cutting-edge learning experiences that empower professionals to stay ahead in a rapidly evolving field. Our portfolio includes a diverse range of learning platforms, tools, and resources designed to meet the needs of our clients and partners.
The CyberEd.io division of ISMG focuses on closing the gap between cybersecurity talent and relevant technical ability by providing practitioners and enterprises with the training and education they need to upskill and reskill. All of our coursework is drawn from practical, hands-on experience and has been created by some of the top CISOs and cybersecurity leaders in the world. Our courses and learning paths are then curated by practitioners who understand the needs of enterprise security teams today and are passionate about elevating education in cybersecurity beyond the theoretical to the real world.
The Opportunity
We are seeking a dynamic and detail-oriented Learning Management & Design Administrator to join our team! In this role, you will be at the forefront of our educational initiatives, ensuring that our Learning Management System (LMS) is effectively set up, customized, and maintained to meet the needs of our organization. You will collaborate closely with subject matter experts to create engaging and impactful learning content, while also providing technical support to ensure a seamless learning experience for all users.
This role offers the opportunity to work at the intersection of technology and education, contributing to the success of our learning programs while developing valuable skills in both LMS management and instructional design. With a unique blend of technical and creative responsibilities, this is an ideal position for someone passionate about leveraging technology to enhance education.
What You'll Be Doing
ISMG is a leading provider of innovative educational solutions in the cybersecurity industry. With a global presence and a commitment to excellence, we deliver cutting-edge learning experiences that empower professionals to stay ahead in a rapidly evolving field. Our portfolio includes a diverse range of learning platforms, tools, and resources designed to meet the needs of our clients and partners.
The CyberEd.io division of ISMG focuses on closing the gap between cybersecurity talent and relevant technical ability by providing practitioners and enterprises with the training and education they need to upskill and reskill. All of our coursework is drawn from practical, hands-on experience and has been created by some of the top CISOs and cybersecurity leaders in the world. Our courses and learning paths are then curated by practitioners who understand the needs of enterprise security teams today and are passionate about elevating education in cybersecurity beyond the theoretical to the real world.
The Opportunity
We are seeking a dynamic and detail-oriented Learning Management & Design Administrator to join our team! In this role, you will be at the forefront of our educational initiatives, ensuring that our Learning Management System (LMS) is effectively set up, customized, and maintained to meet the needs of our organization. You will collaborate closely with subject matter experts to create engaging and impactful learning content, while also providing technical support to ensure a seamless learning experience for all users.
This role offers the opportunity to work at the intersection of technology and education, contributing to the success of our learning programs while developing valuable skills in both LMS management and instructional design. With a unique blend of technical and creative responsibilities, this is an ideal position for someone passionate about leveraging technology to enhance education.
What You'll Be Doing
- Configuring and optimizing the LMS to align with our organization’s specific needs, including branding, user interface adjustments, and feature enhancements.
- Overseeing the creation, uploading, and organization of learning materials, ensuring they are easily accessible and engaging. This includes managing text, images, quizzes, videos, and other interactive elements.
- Managing user accounts, roles, and permissions, handling onboarding and offboarding processes, and ensuring that all users have the appropriate access to resources.
- Providing timely and effective support to resolve any LMS-related technical issues, escalating appropriately and ensuring a smooth and uninterrupted learning experience for all users.
- Working closely with internal and external subject matter experts to support the creation and refinement of high-quality educational content that meets our instructional standards.
- Maintaining project timelines and organization of course documents, ensuring that all materials are up-to-date and aligned with our educational objectives.
- Bachelors degree or higher in Education, Instructional Design, or related fields OR current LMS Administrator certifications. Certification in instructional design is a plus.
- 3+ years experience with Learning Management Systems (LMS) administration including setup and troubleshooting.
- Professional proficiency in Moodle, Blackboard, Canvas or other Learning Management Systems.
- Foundational understanding of instructional design principles and proficiency in e-learning standards (e.g., SCORM, xAPI)
- Familiarity with HTML, CSS, and basic programming skills.
- Strong interpersonal and communication skills with experience collaborating with subject matter experts.
- Excellent problem-solving skills with the ability to troubleshoot and resolve technical issues independently.
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